We Value Your Privacy

We use cookies to understand how you interact with Sentra, improve your experience, and deliver relevant content. This helps us build better governance infrastructure for EU companies.

Privacy Policy

Last updated: March 12, 2026

At Sentra, we are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Information We Collect

Information You Provide Directly

When you interact with Sentra, we collect information you voluntarily provide, including:

  • Email address (when signing up for early access or newsletters)
  • Name and company information (when requesting a demo or assessment)
  • Contact details and communication preferences
  • Any information included in messages or inquiries you send us

Information Collected Automatically

We automatically collect certain information about your device and how you interact with our website:

  • IP address and device identifiers
  • Browser type, operating system, and device type
  • Pages visited, time spent on pages, and referral sources
  • Clicks, scrolls, and other interaction patterns
  • Approximate geographic location (country/city level)

Cookie and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and understand how you use our website. Cookies are small files stored on your device that help us remember your preferences and track your activity.

2. How We Use Cookies

Essential Cookies

Required for basic website functionality, security, and user authentication. These cannot be disabled.

Analytics Cookies

Help us understand how visitors use our website, which pages are popular, and where users encounter issues. This information helps us improve our site.

Preference Cookies

Remember your choices and preferences to personalize your experience, such as language and theme preferences.

Marketing Cookies

Track your activity across websites to deliver targeted advertisements and measure campaign effectiveness. You can opt out of these cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our website and services
  • Communication: To send you updates, newsletters, and respond to your inquiries
  • Analytics: To analyze usage patterns and optimize user experience
  • Marketing: To send promotional content (only with your consent)
  • Security: To detect, prevent, and address fraud and security issues
  • Compliance: To comply with legal obligations and enforce our terms

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: Where you have explicitly consented to data processing (e.g., cookie acceptance)
  • Legitimate Interest: Where processing is necessary for our legitimate business interests
  • Contract Performance: Where processing is necessary to fulfill a contract with you
  • Legal Obligation: Where we are required to process data by law

5. Data Sharing and Third Parties

We do not sell your personal data. However, we may share information with:

  • Service Providers: Third parties who assist us in operating our website and conducting our business (e.g., analytics providers, email services)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In the event of merger, acquisition, or sale of assets

All service providers are contractually obligated to use your data only as necessary to provide services and to maintain the confidentiality and security of your information.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Specifically:

  • Email signups: Retained until you unsubscribe or request deletion
  • Analytics data: Typically retained for 12-24 months
  • Cookies: Retained according to their specific expiration dates
  • Contact inquiries: Retained for 2 years or until resolved

7. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete data.

Right to Erasure

You can request deletion of your personal data (subject to certain exceptions).

Right to Restrict Processing

You can request that we limit how we use your data.

Right to Data Portability

You can request your data in a portable format to transfer to another service.

Right to Object

You can object to certain types of processing, including marketing communications.

To exercise any of these rights, please contact us at [email protected].

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure authentication mechanisms
  • Regular security audits and vulnerability assessments
  • Access controls and employee training
  • Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Managing Your Cookies

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Preferences → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Privacy, search, and services → Clear browsing data

Note that disabling cookies may affect website functionality. You can also use the cookie banner on our website to manage your preferences.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Sentra

Privacy Team

Response time: We aim to respond to all privacy requests within 30 days.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of our website after changes constitutes your acceptance of the updated Privacy Policy.

Questions About Your Privacy?

We're here to help. Contact our privacy team anytime.